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 Customer Solutions Associate - Des Moines, Iowa, United States

Job Information
Posted by: Cargill 
Hiring Entity type: Agriculture 
Work Authorization: Existing work authorization required for United States
Position Type: Direct Hire, Full-Time 
Compensation: ******
Benefits: See below
Relocation: No relocation assistance provided 
Position Functions: Administrative - Other
Customer service & support
Farm-Fish-Forestry
 
Travel: See below 
Accept candidates: in same country 
Languages: See below 
Minimum Education: See below 
Minimum Years Experience: See below 
Resumes accepted in: English
Cover Letter: No cover letter requested
Job Code: ANK00004 / Latpro-1764719 
Date Posted: Jul-15-2008
State, Zip: Iowa, 50301

Description

I choose Opportunity. Whatever job you're looking for, you can probably find it at Cargill. Our diverse partnerships across a variety of industries mean countless career opportunities for you. It's your choice. It's your future. And you can make it happen at Cargill.

Cargill Animal Nutrition provides customized animal productivity solutions to commercial producers across the Americas, Europe, and Asia. Rather than focusing on standardized nutrition products, we create customized ingredient blends and management programs to fit each situation. Our research-proven management and nutrition technologies suit the specific needs of our diverse array of customers. And our animal nutrition and management experts offer the scope and creativity to serve the unique needs of each customer.

The Customer Solutions Associate position is located in Ankeny, IA. The person in this role will be responsible for processing customers orders, scheduling deliveries, monitoring production concerns and communicating with customers. Works with customers, production and marketing to timely respond to and resolve customer complaints. Will be responsible for the telephone switchboard and other various office responsibilities.

Position Overview
30% Process incoming orders
30% Schedule delivery of orders with transportation companies
20% Ongoing communication with customers
5% Receive and process customer complaints
5% Monitor switchboard for incoming calls
10% Other duties as delegated by office management


Requirements

Required:

* Basic computer experience with MS Office products is required.

* High school diploma or equivalent is required.

* Strong listening, written and verbal communication skills.

* Strong customer service skills.

Preferred:

* B.S. or B.A. college degree is preferred.

* Prior office experience is desired.

* Agricultural background
Relocation will not be provided for this position.

Cargill, founded in 1865, is an international provider of food, agricultural and risk management products and services. With customers spanning the globe, we provide expert advice in crops and livestock; food; health and pharmaceuticals; industrial; and financial and risk management. Cargill now employs over 158,000 people in 66 countries around the world.

Cargill is an equal opportunity employer.

When applying online, please specify 'Latpro.com' as your specific source.

 

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